Odoo Support & Maintenance

Maintenance and Support is a long-term commitment to our clients.

Odoo Support

We offer different scopes of Odoo support packages ranging from very basic phone and email support to regular on-site assistance and comprehensive maintenance service for the entire IT system.

Our Goal

Our main goal is to assist the company to minimize the internal resources (both personnel and system cost) on the Odoo ERP system.

Technical & Functional

We understand that the client has staffs with different backgrounds. We offer both technical and functional support.

Implementation Support

Top Odoo consultants with great experiences

Requirement Analysis

Meeting with key users to identify the real requirement for the upcoming Odoo system

Solution Discussion

Comprehensive and in-depth odoo solutions based on the client's specific industry and requirement

Demo & Training

Every a prototype is delivered, we offer hands-on demonstration and trainings to the project team

Technical Support

Experienced technical team to solve all kinds of Odoo issues

System Installation

Based on different deployment plan, our technical team will install the Odoo nicely and quickly. No matter it is on-premise, on a cloud or on odoo.sh

Prototyping

Configure and test the prototypes before demonstration

User Support

A user can have all kinds of issues with the system. Our team provide well-rounded support to secure a good use of Odoo system

OSCG hybrid support methodology has provided tremendous values to our customers all over the world. Especially during the Covid-19, we have wisely utilised the remote tools such as video conferencing, recording sessions and cloud installation. Odoo has been proved to be a highly efficient and effective solution when social distancing is a must.